We deliver air conditioning units Australia-wide. All of our units are delivered through CEVA Logistics. Estimated delivery time for all orders is 1-7 working days, excluding weekends and public holidays. If you would like to track the progress of your order, contact our friendly staff on (08) 8251 9433.
We make every effort to deliver your products in the estimated delivery time, however due to factors out of our control it is possible that delivery can be delayed, and we do not accept liability for loss or damage suffered as a result.
Estimated Delivery Times
We will deliver your products to the physical address specified on your order; we do not deliver to PO Boxes. All units will be delivered on a pallet, the disposal of this pallet is your responsibility. Delivery must be made to an attended physical address and the goods must be signed for. During the checkout process, you can nominate to provide an Authority To Leave, which allows our couriers to leave your goods at your nominated address without a signature when the site is unattended.
Without this authority and in the event that the delivery address is unattended, the goods will be returned to the closest dispatch centre and you will be charged a redelivery fee. This also applies to any goods that were refused to be accepted at the delivery address.
Where a customer gives written authority for products to be delivered without a signature, any and all included insurance cover will be voided.
Pick Up Option
During checkout you can select a pickup option which allows you to pick up your air conditioning unit from our warehouse 54 Jacobsen Cres Holden Hill, SA free of charge. Once your order is processed, one of our friendly staff members will contact you and confirm unit availability and a suitable pickup date/time. Generally, units become available for pick up 24 hours after order.